Terms & Conditions

Important Information About These Terms and Conditions

These Terms and Conditions constitute a binding contract between Customer and Seller (Solution Systems Technologies, Inc.) and are referred to herein as either “Terms and Conditions” or this “Agreement”. Customer accepts these Terms and Conditions by making a purchase from or placing an order with the Seller.

These Terms and Conditions are subject to change without prior notice, except that the Terms and Conditions posted on this site at the time Customer places an order or signs a Statement of Work will govern the order in question, unless otherwise agreed in writing by Seller and Customer.

Governing Law

These Terms and Conditions, any statements or work, the services hereunder and any sale of products hereunder will be governed by the laws of the state of Colorado.

Limitation 

Except in the case of nonpayment, neither party may institute any action in any form arising out of these Terms and Conditions more than one (1) year after the cause of action has arisen.

Acceptance

Acceptance of any order is subject to credit approval by Seller, acceptance of the order by Seller and, when applicable, Seller’s Vendor (manufacturers, vendors, or other third parties that provide goods to Seller for resale to Customer).

Title, Risk of Loss

If Customer provides Seller with Customer’s carrier account number or selects a carrier other than a carrier that regularly ships for Seller, title to Products and risk of loss or damage during shipment pass from Seller to Customer upon delivery to the carrier (F.O.B. Origin, freight collect). For all other shipments, title to Products and risk of loss or damage during shipment pass from Seller to Customer upon delivery to the specified destination (F.O.B. Destination, freight prepaid and added).

Export Sales

If this transaction involves an export of items subject to the Export Administration Regulations, Seller will comply with the Export Administration Regulations. Customer agrees that it will not divert, use, export or re-export such items in violation of United States law. Customer  acknowledges and agrees that it will not export, re-export, or provide such items to any entity or person within any country that is subject to United States economic sanctions imposing embargoes without obtaining prior authorization from the United States Government.

Returns, Exchanges, Refunds

We offer a 90-day repair/replacement warranty on all products, and test all products prior to shipment. If a product is not repairable and no replacements are available, we offer a money-back option.

A 20% restocking fee will be assessed on all qualified returns if returned within 60 days from receipt of a return authorization.

Payment Methods

We accept purchase orders, Visa, Mastercard, American Express, Paypal, Company checks OAC and Wire Transfers. Credit card information is kept confidential and can be emailed, entered on our secure website or you can call us with the information. If paying by credit card, we will need your name, billing address and billing zip code. Applicable sales tax will be charged unless you submit a valid resale certificate or are out of the state of Colorado.

Disclaimer And Limitation Of Liability

Solution Systems Technologies, Inc. makes no warranty, either express or implied with respect to any product, and specifically disclaims all other warranties, including, but not limited to, warranties for merchantability, non-infringement and fitness for  particular purpose. Solution Systems Technologies sole obligation and liability for product defects shall be,  to replace such defective product or refund to buyer the amount paid by buyer. In all cases, Solution Systems Technologies liability is limited to the purchase price of the products sold. The Buyer must notify Solution Systems Technologies, Inc. of defect and return of product within 90 days of purchase. This warranty does not apply to products that have been mishandled, electrically damaged (including static discharge), subjected to misuse or modification, accident, and/or are unable to be tested upon return.

In no event shall Solution Systems Technologies, Inc. be liable to the buyer or to any third party for any indirect, incidental, special, punitive or exemplary damages including without limitation malfunction, delays, interruption of service, loss of business, lost profits, lost savings, or loss of business opportunity arising out of or relating to any product or service provided or to be provided by Solution Systems Technologies, Inc.

Privacy Statement

Solution Systems Technologies, Inc. is committed to your privacy. Any information we gather from you will be kept strictly confidential.  We are the sole owners of the information collected on this site. We only have access to and collect information that you voluntarily give us via email or other direct contact with you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request; such as shipping your order.  Wherever we collect sensitive information such as credit card information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page. In the event of unauthorized use of your credit card, Solution Systems Technologies, Inc. Disclaims all responsibility for unauthorized credit card use.